Skip to main content
  • Store Locator
  • Need Help?
Hancocks Cash and Carry Help Centre home page
My Account
Sign In
New to Hancocks?
Create an Account
Back to Shop
  1. Hancocks Cash and Carry
  2. Online Ordering

Online Ordering

  • I already shop in-store— Do I need to register to shop online?
  • Can I pay by BACS?
  • Do your prices include VAT?
  • How do I cancel an order?
  • Can I have a copy of my invoice?
  • Can I amend my order?
  • What does my order status mean?
  • Do I need to be a business to shop with you?
  • Do you offer credit terms?
  • Can I have a copy of my credit note?
  • Is there a minimum order value?
  • How do I become a customer?
  • What is the status of my order? Where's my order
  • Help

    • Home
    • Contact Us
    • My Requests

    Be Social

    Shopping With Us

    • Click & Collect
    • Find a Store

    About Hancocks

    • About Us
    • News & Advice
    • Corporate Policies

    Registered Address

    World of Sweets (Hancocks) Limited
    25 Jubilee Drive
    Loughborough
    Leicestershire
    LE11 5TX
    United Kingdom

    2026 COPYRIGHT © WORLD OF SWEETS (HANCOCKS) LIMITED. ALL RIGHTS RESERVED.

    • Privacy & Cookies
    • Ts & Cs
    • Accessibility