To cancel an order, you must contact our friendly Customer Support Team. Depending on the status of your order, the team can advise on the options available to you.
If the order has already been picked, cancellation will be subject to a re-stocking fee of up to 5% of your order value (minimum fee of £20 ex. VAT). This will be deducted from the value of your refund.
The team are available from 08:00am—6:00pm Monday to Friday, and 09:00am—12:00pm on Saturdays.
For further help and support, please connect with our Customer Support Team using the live chat or contact us form.
If you would like to connect to our Customer Support Team, you can by using the chat button or the contact us form